Updated Sept 2025
Welcome to Forrest Food Co (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website forrestfoodco.com.au and the purchase of products through our online store (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully before making a purchase
Orders & Payments
All orders are subject to acceptance and availability. Prices are listed in Australian dollars (AUD) and include Goods and Services Tax (GST) where applicable. E&OE.
Payment must be received in full before your order is processed.
We reserve the right to cancel or refuse any order at our discretion (for example, suspected fraud, pricing errors, or stock unavailability). If this occurs, you will be refunded in full.
Shipping & Delivery
Shipping is Free on orders over $100 that are delivered to the Tamworth NSW 2340 region. Orders under $100 delivered to this same area, incur a flat-rate delivery fee of $35.
Australia Wide Shipping is flat rate fee of $35.
Forrest Food Co. deliver within Australia and to selected international destinations. Please contact us for more details if you are ordering outside of Australia
Delivery times are estimates only and may vary depending on your location and external factors beyond our control (such as postal delays or customs). Please see our shipping policy for more details.
Risk of loss or damage passes to you once your order has been delivered to the delivery address you provided.
Returns & Refund
To be eligible for a return, items must be unused, in perfect condition and in their original packaging unless faulty or otherwise required by law. Returned goods must be in new, saleable condition. If returned goods are not as new, we reserve the right to refuse a return request. Goods must be returned to us within 7 days from receipt of order.
If the items you received are not as expected Forrest Food Co. offer the option of exchange, refund or store credit. To qualify for these return options, Forrest Food Co. must be notified within 24 hours of receiving your delivery. Goods must be returned to Forrest Food Co. within 7 days. Goods are returned at your own expense, Forrest Food Co. do not cover the cost of returning goods. Returns must be include a tracking number. Forrest Food Co. do not refund the original shipping costs.
Product Information
We make every effort to display product descriptions, specifications, and colours accurately. However, slight variations may occur, and we do not guarantee that your device’s display will reflect product colours accurately. E&OE
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Forrest Food Co. or our licensors and is protected by Australian and international intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
Prohibited Uses
You agree not to use our Services or products for any unlawful purpose, including but not limited to:
Violating any applicable laws or regulations.
Infringing upon our or others’ intellectual property rights.
Submitting false or misleading information.
Interfering with or disrupting the security or functionality of our website.
Limitation of Liability
Nothing in these Terms excludes, restricts, or modifies any rights you have under the ACL or any other statutory rights that cannot be excluded. To the extent permitted by law, our liability for breach of a consumer guarantee or any other non-excludable condition or warranty is limited, at our option, to the replacement of the goods, supply of equivalent goods, or refund of the purchase price.
Except as required by law, we shall not be liable for any indirect, incidental, or consequential loss arising from your use of the Services or products purchased.
Third Party LinksOur website may contain links to third-party websites. We are not responsible for the content, products, or services of these websites, and your use of them is at your own risk.
Privacy
Your use of our Services is also governed by our Privacy Policy . Please review it to understand how we collect, use, and protect your personal information in compliance with the Privacy Act 1988 (Cth).
Change to terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of our Services after changes are posted constitutes your acceptance of the new Terms.
Contact us
Forrest Food Co.
Email: forrestfoodco@gmail.com
Tel: (+61) 0403 236 773
North Tamworth, NSW, 2340, Australia
Office hours 10am - 4pm Mon- Friday